Insure your DStv decoder and safeguard your Premium entertainment

NMS Insurance Services offers a special a short-term insurance policy to MultiChoice. They are the authorised FSP for DStv Decoder Insurance. One serialised decoder is linked to each insurance policy. If you have multiple decoders, you need to insure each one separately.

How to Activate Your NMS Insurance Policy for a DStv Decoder

There are a few different ways to set up your insurance policy:

• Visit the interactive menu on your decoder and follow the prompts.
• Visit DStv.com and sign-in with your connect ID
• Email your request to [email protected]
• SMS “INSURE” to 36904
• Contact DStv on  (011) 369 4000
• Visit any MultiChoice Service Centre

What Does The Policy Cover

The monthly short-term insurance contract covers the following issues:

• Electrical or mechanical malfunction
• Lightning, fire, explosion, or flood
• Loss due to theft

Insurance Policy Criteria

The policy is only valid for South African, MultiChoice-approved serialised decoders. It excludes damage caused by abuse, misuse, or negligence. You can only lodge a fault claim 3 months after activation of the decoder insurance.

Click here to read the full terms and conditions of the NMS Insurance Policy.