DStv Explora Info: How To Find What You Want To Watch

The DStv Explora has made finding what you’re in the mood for even simpler.
So you can find your perfect entertainment match quick and easy.

The first option, is to press the “i” on your remote to see the title of what you’re watching. Scroll down to see the DStv schedule for the next 24 hours.

Want a bird’s eye view of all your available channels? Press the right arrow (marked grid) to call up the channel list.

More Options To Guide Your Viewing

Use the TV Guide to check what’s coming up in the next 8 days. Hit Search to find the show you’re looking for. You can be as general or specific as you like. You can do searches based on PG Rating, or on Themes like drama or comedy. You can search for things like movies starting in the next few minutes.
Or all live sports events coming up in the next 24 hours. You can even search for documentaries or magazine shows that feature your favourite sports team.

Here’s another awesome Explora function. If you find something that you really want to watch but it’s already started, you don’t have to panic. You can check when it’s showing by pressing OK on the program and selecting Other Airings. From here you can set a reminder or a recording and make sure you catch it next time it is on.

Press the blue DStv button on your remote to get to DStv Central for a quick look at the latest Box Office and Catch Up shows. Or if you want to go straight to Box Office, just press the green button to go directly to the Box Office menu to rent a movie of your choice. Or press the Catch Up button, to catch up on any series, movies, sports, and more that you might have missed. Easy to find thanks to the categories and program picture displays.

And that’s it! All in the palm of your hand. Check out what’s new, see what’s coming up, or search for something specific.  Rent a new release blockbuster, or catch up on the hottest shows. With the Explora finding something to watch is easy. It’s just a matter of deciding what to watch first!

For more interesting tips and short-cuts, visit www.dstv.com/explora.
DStv Explora – the best just got better.

 

Get the best picture from your TV

Do you sometimes feel like you’re not getting the full picture? Or that your soccer ball is looking more like a rugby ball?

Depending on the DStv channel or program that you are watching, you may want to change the aspect ratio setting on your decoder, so that you are getting the best display possible. It’s really easy to do.

If you have a newer decoder, press the shift and TV Guide buttons on your remote to access the ARC or Aspect Ratio Settings. Then select the one that works best for you.

If you have an older decoder, press the Menu button, select Advanced Options, followed by TV Installations. Select TV Installations for TV 1 and then select the Aspect Ratio and mode viewing setting of your choice.

If you have a wide screen television just make sure that it is not set to automatically adjust the picture as this will clash with your decoder settings.

Enjoy your viewing. DStv – so much more for you.

 

 

HD installations with Local DSTV installers

How to reboot your DSTV Decoder

If you experience any of the following problems:

  • an unresponsive decoder
  • frozen picture
  • no audio or video
  • missing channels
  • incorrect channel order
  • or no programming information

Try the following as a possible first step to fixing the issue:

1.Switch the DSTV decoder off at the plug, wait a few seconds, then switch it on again. And your decoder will do the rest.

How-to-reboot-your-DSTV-Decoder-PLug-Turn-Off How-to-reboot-your-DSTV-Decoder-Hit-Resest-Button-On-Remote

2. If you have an HD PVR decoder, press the reset button on the front of the decoder. If you have DStv Explora, press and hold the standby button on your remote.

Remember to keep your Smartcard inserted throughout the reboot process, or the decoder will be unable to reboot properly.



Connect ID – Stream live sport

 

Did you know that DStv Premium subscribers can watch the world’s hottest live sport online at Supersport.com or via the Supersport apps? (iTunes | GooglePlay)

To get your piece of the action visit Supersport.com.
Click register to create a Connect ID, link your DStv account and get connected today!

DStv – Live is better with digital.

DStv Explora Tips – Parental Control

Want to keep an eye on what your children are watching?
Hit the blue DStv button on your remote, go to Settings and select the Parental Control option.

Click on PG Settings. Here you can block shows according to their PG rating, or you can block entire channels. These shows can easily be unlocked with your PG pin and enjoyed when the little ones are safely tucked away.

The DStv Explora – effortless entertainment.
Click here to find out more about the FPB classification guidelines

Find out more about how Remote Recordings work

You can set remote recordings from your smartphone, tablet, or laptop.
Record whatever you like, from wherever you are. No more missing out!

Log on to the TV Guide on the DStv Now app or from dstv.com. Type in your Connect ID. Choose the program you want to record and select record. You will receive a confirmation message to confirm the recording.

If there’s already a recording in progress at the same time, the remote recording will take priority.
The Explora will automatically delete any conflicting recordings and try to reschedule whenever possible.

For more information visit dstv.com/GetConnected or for step-by-step videos, go to DStv Catch Up on your DStv Explora

Related: Connected Explora: Remote recordings

My DStv – Where and How to Pay

Looking for a quick and easy way to find out where to pay your DStv subscription?

Dial *120*68584# and select option 2 (where can I pay)
Or pay online by visiting dstv.com and click on My DStv, select Pay Now.

Please keep your DStv decoder switched on with the Smartcard inserted to receive the reset command after payment has been made.

Quick and easy self-service with DStv!

 

 

HOW TO connect your DStv Explora to the internet using an Ethernet cable

If your decoder is in the same room as your router, the easiest way to connect it, is to use an ethernet cable.

Firstly, plug the ethernet cable into the green ethernet port on the back of your decoder. And plug the other side of the ethernet cable into an ethernet port on your router.

Now use the connectivity checker to make sure that you a connection has been established with the internet. Press Help, select Tools, select Connectivity Checker and press OK.
Next you will need to switch on your connected services. The default setting for all connected services is off. You will need to manually select which of the services you want enabled.

To do this, simply press the blue DStv button on your remote. Select settings, select User Preferences, select Connected Services. And then choose which services you want on, and which you want off.

That’s it, you’re connected and rearing to go! Visit dstv.com/GetConnected for more information.

DStv Wifi Connector - How to connect to Explora New

How to connect your DStv Explora to the internet using the DStv WiFi Connector (Manual)

DStv Wifi Connector - How to connect to Explora Old

HOW to connect your DStv Explora to the internet using the DStv WiFi Connector (Automatic)

You now have online access to hundreds of extra titles on Catch Up plus. You can also set recordings on your Explora remotely.

How To Connect Your DStv Explora to the Internet

  1. DStv Wifi Connector - How to connect to Explora OldPrint the check list off the DStv website for a step by step guide. If your decoder and router are too far apart to run a cable between them, you need a DStv Wifi Connector. If your decoder does not have a WPS button, click to this tutorial. Otherwise, follow the steps here.

 

2. Connect the decoder and DStv Wifi Connector with the USB cable. The power LED on the front of the DStv Wifi Connector will change to white. Do not put the DStv Wifi Connector on top of the decoder, place it next to it.



How-to-connect-your-DStv-Explora-to-the-internet-using-the-DStv-WiFi-Connector-Plugin-In-To-Decoder-USB

 

3. First press the WPS button on the router, and next press the WPS button on the DStv Wifi Connector. Wait for 2 minutes. If you cannot get the DStv Explora to connect using the WPS button, use the steps where there is no WPS button on your router (manual setup)

HOW-to-connect-your-DStv-Explora-to-the-internet-using-the-DStv-WiFi-Connector-Power-Light

 

The LED on the front of the DStv Wifi Connector will flash and then change to solid white once an internet connection is established.

HOW-to-connect-your-DStv-Explora-to-the-internet-using-the-DStv-WiFi-Connector---Buttons

4. Next take the ethernet cable, insert the one side into the green ethernet connector on the decoder, and the other side into the DStv Wifi Connector. Now use the Connectivity Checker on your Explora to confirm that you are connected to the internet. Press Help, select Tools, select Connectivity Checker, and press OK.

DSTV-Connectivity-Checker

Next you will need to switch on the Connected Services. The default setting for all connected services is off. You will need to manually select the services that you want enabled. Press the blue DStv button on your remote. Select Settings, select User Preferences, select Connected Services. And then choose which services you want on and which you want off.



DSTV-Connected-Services-Wifi-Internet

That’s it! You’re connected, and rearing to go. Visit dstv.com/GetConnected for more information.

DStv Explora tips & tricks

Change the way you watch television with DStv Explora!

Your shows are ready when you are. Access DStv Catch Up with more than 200 hours of content. Use the Series Stacking setting to watch multiple episodes of your favourite show. DStv Catch Up Plus has hundreds of extra titles available for download. Look out for the series box sets to download.

Rent the latest blockbusters with Box Office from the comfort of your couch.
Up to 20 titles added each day. Your first rental is for free.

Never miss a moment. Watch one channel while recording another.You can record up to 220 hours of programming. Record your favourite series automatically and find out when it’s on again.

Your entertainment sorted with easy-to-use menus and categorised playlists.
Make it your own with personalised features – your favourite channels grouped for your convenience.

Less surfing, more exploring! Use the advanced search function to find your favourite series. Type in a search word or part of the word for matching shows to pop up. Specify where and when you want to watch it. Or select the theme and PG rating.

The home of all things DStv. Use DStv Central to easily browse through content. Access sports updates, news, plus local and international weather. And use the dedicated search button to easily access content.

All the power in the palm of your hands!
You can pause live TV for up to 2 hours, and use instant replay or slow motion.

You can watch 2 different channels on separate televisions with XtraView. The Explora offers high definition (HD) viewing with up to 5 times more picture detail and brilliant colour quality. It also supports Dolby Digital sound.

For more information visit www.dstv.com/explora

DStv Explora – Connected Box Tutorial – WiFi without WPS

Want to connect to your DStv Explora to your home internet? Is your decoder in a different room to your router and too far to run an ethernet cable between the two? Then you will need a DStv WiFi connector to connect your Explora and router wirelessly.

Firstly, check whether your router has a WPS button. Yes, watch the tutorial showing you what to do if your router has a WPS button. If not, keep watching this tutorial.

To start, set up your laptop close to your router and make sure your laptop is connected to the internet.
Place your DStv WiFi connector next to the DStv Explora and not on top of it. Take the power cable supply and connect the USB input into your laptop. And plug the other side into the power input of the WiFi connector. Plug your ethernet cable into the ethernet port on the back of your laptop. And plug the other side into the DStv WiFi Connector.

Open a web browser on your laptop and type http://dstvwifi.local/ in the address bar. Select your specific router from the list, enter your wireless password, and press connect. Disconnect the DStv WiFi Connector from your laptop.

Connecting Your DStv WiFi Connector with Your Explora

Next, plug your ethernet cable into the green ethernet port on the back of your Explora. And plug the other side into the DStv WiFi Connector. Plug the USB cable into the Explora. And plug the other side into the power input of the WiFi connector. Wait for the power LED on the front of the DStv WiFi connector to change to white. Wait for 2 minutes.

The WiFi LED on the front of the DStv WiFi connector will flash and then change to solid white once an internet connection has been established. Now use the Connectivity Checker on your Explora to confirm that you are connected to the internet. Press Help, select Tools, select Connectivity Checker, and press OK.

Next you will need to switch on the Connected Services. The default setting for all connected services is off. You will need to manually select the services that you want enabled. Press the blue DStv button on your remote. Select Settings, select User Preferences, select Connected Services. And then choose which services you want on and which you want off.

That’s it! You’re connected, and rearing to go. Visit dstv.com/GetConnected for more information.

 

DStv Explora – Connected Box Tutorial – WiFi with WPS

Want to connect to your DStv Explora to your home internet? Is your decoder in a different room to your router and too far to run an ethernet cable between the two? Then you will need a DStv WiFi connector to connect your Explora and router wirelessly.

Firstly, check whether your router has a WPS button. If yes, keep watching this tutorial.
If not, watch the tutorial showing you what to do if your router doesn’t have a WPS button.

To start, place your DStv WiFi connector next to the DStv Explora and not on top of it. Take the power cable supply and connect the USB input into the decoder. Plug the other side into the power input of the WiFi connector. Wait for the power LED on the front of the DStv WiFi connector to change to white.

Connect Your DStv WiFi Connector to the Internet

Press the WPS button on your router. Then press the WPS button on the DStv WiFi connector and wait 2 minutes. The WiFi LED on the front of the DStv WiFi connector will flash and then change to solid white once an internet connection has been established.

Next, plug your ethernet cable into the green ethernet port on the back of your Explora. And plug the other side into the DStv WiFi Connector. Now use the Connectivity Checker on your Explora to confirm that you are connected to the internet. Press Help, select Tools, select Connectivity Checker, and press OK.

Next you will need to switch on the Connected Services. The default setting for all connected services is off. You will need to manually select the services that you want enabled. Press the blue DStv button on your remote. Select Settings, select User Preferences, select Connected Services. And then choose which services you want on and which you want off.

That’s it! You’re connected, and rearing to go. Visit dstv.com/GetConnected for more information.

 

How to connect your Explora to the internet using the ethernet cable

Want to connect your DStv Explora to your home internet? Is your Explora in the same room as your router? Then the easiest way to do this, is by using an ethernet cable.

To start, plug an ethernet cable into the green ethernet port on the back of your decoder. And plug the other side of the cable into any ethernet port on your router.

Now use the connectivity checker to make sure that you are connected to the internet.
Press Help, select Tools, select Connectivity Checker and press OK.
Next you will need to switch on your connected services. The default setting for all connected services is off. You will need to manually select which of the services you want enabled.

To do this, press the blue DStv button on your remote. Select settings, select User Preferences, select Connected Services. And then choose which services you want on, and which you want off.

That’s it, you’re connected and rearing to go! Visit dstv.com/GetConnected for more information.

Connected Explora: Remote recording

Forgot to set the recording for your favourite show before leaving the house?
No worries! If you’ve connected your DStv Explora to the internet, you can use your mobile phone, tablet, or laptop to set your recording while you’re out and about.

Log on to the Tv Guide using the DStv Now app. Type in your connect ID and choose the show you want to record. Recordings can be set up to 8 days in advance. Click to record and that’s it. You will receive a confirmation of your remote recording within a few seconds.

Please remember that remote recordings are given the highest priority on your Explora.
So any conflicting scheduled recordings will be cancelled. The good news is that your Explora will try to
reschedule these cancelled recordings wherever possible. There’s no limit to the number of recordings you can schedule. As long as you have enough recording space available. So keep an eye on how much available space you have left.

It’s a good idea to keep the Auto Delete feature switched on, as this automatically delete older unlocked recordings from your playlist, to make space for new recordings.

The DStv Explora – putting total viewing recording control in your hands!

 

Explora – New and Improved DStv Catch Up

With the new and improved DStv Catch Up there are now even more reasons to spoil yourself with an Explora.

It is now easier than ever to find your favourite shows and discover new ones with the new Instant Search feature. Hit the search button, enter the first few letters of the show you’re looking for, and voila, instant matching search results.

DStv Catch Up and DStv Catch Up Plus has been merged. If your DStv Explora is connected to the internet, you will find the full selection of Catch Ups available, all in the same place. The little download icon lets you know which shows are available for download. And the great news is, that you can now watch your shows while they download. No more waiting!

More reasons to now upgrade to the Explora and the DStv Premium today.
For more info, visit dstv.com/GetConnected

DStv Explora Tips – Explora for All

Want all the perks of PVR viewing but don’t have DStv Premium?
No problem because you can pause, rewind, fast forward and record your favourites, no matter which DStv package you subscribe to.

All you need is a PVR or DStv Explora, pay our monthly access fee and there you have it. Total viewing control in the palm of your hand.

The DStv Explora – effortless entertainment.

DStv Explora Tips – Record Clashes

Want to record two programs that are showing at the same time? Decisions, decisions!
Your DStv Explora will automatically suggest other airings. So you can choose, not to choose and record boths shows by recording one of them when its next broadcast.

Now that’s convenience! The DStv Explora, effortless entertainment.

DStv Explora Tips – Catch Up

Want to catch up to some prime time PVR viewing?
Just hit the Catch Up button on your remote for a selection of the week’s best series, movies, kids shows and sporting highlights.

DStv Catch Up on your DStv Explora even has series stacking, meaning you can watch more than one episode of your favourite show. And if you’ve connected your DStv Explora to the internet, you can access 100’s more titles including entire box sets. Keep an eye out for the little download icon which indicates that your preferred viewing is available for download.

You can either view it straightaway while downloading or download to view later. DStv Catch Up now has instant search. Not only can you find what you’re looking for faster, you can also see what’s available on Box Office and Playlist.

Entertainment at your fingertips! The DStv Explora – effortless entertainment

Wanna Know, What’s On DStv

Want to know what’s up, and what’s going on? There are loads of ways to find the info you need.

First, hit “i” on any channel to see what’s showing now and scroll down to see what’s heading your way.
Or press the TV guide button to check out the 8-day schedules across all your DStv channels.
While you’re on this screen, remember you can also quickly and easily set reminders, or schedule recording so that you never miss an episode of your favourite shows.

For programming info at your finger tips, check out the online TV guide on dstv.com. Or download the DStv Now app to access the schedule on your smart device.

There’s a world of information out there. So go and explore with DStv!

DStv ‘s Code of Conduct and Parental Control

DStv is committed to a code of conduct as outlined by the Broadcasting Complaints Commission of South Africa (BCCSA). If you believe that our programming does not adhere to this code, you have the right to be heard.

Please write to the BCCSA and remember that DStv’s Parental Control function is there to help you control what your family watches. To find out how it works, press the DStv button on your remote, scroll to settings, and select PG settings. Or visit dstv.com for more information.

Visit www.bccsa.co.za or email bccsa@nabsa.co.za
P.O Box 412 365
Craighall
2024

Have the best of both worlds with XtraView and DStv Explora

So you really love your current HD PVR decoder, and it still has the recordings you would like to keep and watch later. But you also want a DStv Explora. How on earth do you choose?
The good news, you don’t have to!

The DStv Explora is Xtra View capable, so you can link it to your current PVR decoder. Which means your family can watch two different channels on two different television sets. Plus, record an additional show on your PVR decoder, while you are recording another on your Explora.

Why not have the best of both worlds with Xtra View and a DStv Explora decoder?

Choose Debit Order

We know you have loads to do on your to-do list. Luckily, paying your DStv account doesn’t have to be one of them.

That’s if you set up a debit order. Simply SMS debit to 37171 and we’ll call you back to get you started.
(SMS costs R1 in South Africa)

You can also easily activate it via your credit card account.
Visit dstv.com and click on My DStv for more info.

Cut the queues and avoid re-connection fees. And skip the stress!
Do quick. Do easy. Do reliable. Do it the debit order way.
And consider it done with DStv!

How to change Aspect Ratio

Not seeing the bigger picture? Or perhaps your screen looks stretched. Maybe you prefer to watch without those black bars. It’s super easy to set your DStv decoder to your specific viewing preferences.

If you have an older model decoder, press the menu button on your remote. Select the advanced options, then television installation. Enter 9949 and select the aspect ratio that’s right for you.

On our HD PVR, press the shift and TV guide button. Keep pressing them until you find the setting that you prefer.

For the DStv Explora decoder, and the DStv HD decoder, press the ARC button once to display the current aspect ratio setting. Then keep pressing to cycle through the various options.

Remember to make sure that your wide screen television isn’t set to automatically adjust your picture, as this will conflict with your decoder setting.

My DStv – Quick and Easy Tip to Fix Your Errors

If you have just paid your DStv subscription, but you are still receiving the E16 error, you can quickly fix this without calling the DStv office.

Download the DStv Now app, login and access Fix errors.

Or dial *120*68584# and select option 3 (clear my error)

You can also visit dstv.com and go to Support and click on Fixing Errors

Keep your decoder switched on with the smartcard inserted so that it can receive the reset command after you have paid.

Quick and easy self-service with DStv!

 

My DStv – Check your Balance DIY

Want to check up on your account balance? Here’s a few options you can usek:

Download the DStv Now app.
Go to My DStv, login and select Balance.

Or dial *120*68584# and select option 1 (what is my balance)

Or visit dstv.com and go to My DStv and click on View My Balance.

Keep your decoder switched on with the smartcard inserted so it can receive the reset command after you have paid.

Quick and easy self-service with DStv!

My DStv – Fast and Hassle-Free Debit Order

There’s an easy way to pay your DStv account, to save yourself some time. Why not switch from cash to a debit order?

Visit dstv.com and go to the My DStv tab.
Click on Set up debit order and follow the step by step instructions.

Switch to quick, easy, and hassle-free payment with a debit order.

Bad weather interrupts TV viewing

Bad weather can put a damper on your day. And it can also affect your television signal because the signal is send via satellite. A local storm or even a storm across the world, can affect your signal.

If you have a PVR decoder, why not check out DStv Catch Up or choose something from your playlist to watch? If you don’t have PVR, you can catch-up or rent online and wait for the storm to pass.

Remember to unplug your decoder if there is lightning about.

DStv – great viewing to help you weather any storm!

My DStv – View your Statement

You can view your statement quick and easy with a few online different options.

Download the DStv Now app.
Go to My DStv and login, select statements.

Or visit dstv.com and login to your account, go to My Statements/Invoices

Hassle free account info with DStv online!

 

My DStv – Where and How to Pay

You can pay your DStv account quick and easy!

Dial *120*68584# and select option 2 (where can I pay)

Or visit www.dstv.com and go to My DStv and select Pay Now

Keep your decoder switched on with the SmartCard inserted so that it can receive the reset command after you’ve paid.

Visit self-service.dstv.com for more information.