Trying to find out how to check your DStv account balance? It is really easy and you do not need to spend time waiting on the phone.
Keep an eye on your DStv account balance from the handy self-service menu on the DStv site. Go to self-service.dstv.com. Make sure you are logged in.
If you have not logged in then register with DStv self service first. You will log in with your Connect ID using either an email address or mobile phone number.
You will be able to see your DStv balance on your dashboard, with the option to pay now.
If you want a more detailed breakdown of your balance including your BoxOffice balance click Self Service from the top menu.
Then choose “View My Balance” from the drop down menu.
Or click this direct link to the balance menu.
Remember to keep your decoder switched on, with the smart card inserted so that it can receive the reset command after you’ve paid and allow for reactivation.
Alternatively to check your balance on your mobile phone, dial *120*68584# and select option 1
See the DStv instruction video: