Travelling to your holiday home and want to take your DStv decoder with? There are a few options you can consider to do this. Use the self-service platforms for instructions. Or follow the steps below
- Dial *120*68584#
- Twitter: @DStvSelfService (can send a direct message)
- Facebook: @DStvSelfService (send a message via Facebook Messenger)
Visit the DStv Self Service website to remove your decoder from the XtraView set-up. This is a great option if you have more than one decoder.
If you are a Price Lock customer you can choose from the following options.
Switch off the main home decoder and switch on the holiday home decoder. This will be a like-for-like switch, keeping you on the same DStv package.
Activate both your main and holiday home. This option is available via the DStv Self Service website. You must indicate which decoder will be your holiday home decoder on the My DStv function.
Make sure your holiday home has the right installation for the Catch Up and BoxOffice functions to work. You can also use DStv Now to stream live channels, and stream or download DStv Catch Up content to your tablet or smartphone. The app is free to download on the Google Play Store or Apple App Store and is available to all DStv customers, with live streaming channels and Catch Up content linked to the specific package of the customer.