Netflix How To: What do I do when someone is using my Netflix account without my permission?

What do you do when someone is accessing your Netflix account without your permission? The first way that this can happen is if someone is using your Netflix account without permission because they know your login details. Or it could be that your account was hacked. Either way, there are a few steps to follow when you notice someone misusing your account. You firstly need to sign out of all the devices that are linked to your account. Next, you must change your password and make sure that your account is secure. Follow the steps below to make sure that you are the only one with access to your Netflix account.

Step 1: Log in to your Netflix account

Step 2: Go to the settings menu, at the top right, hover on the profile pic, or click the dropdown arrow

Step 3: Next select “Account”

Step 4: Under the “Settings” menu, click on “Sign out of all devices”

Step 5: Next click on “Sign Out”. Please note, it can take up to 8 hours to reset your logins

What do I do when someone is using my Netflix account without my permission

Photo by Business Insider

How to Change Your Netflix Password

After the login reset, change your password on your next login. This will prevent anyone from using your Netflix account without permission in the future. If you are experiencing issues with your password, click here for a reset link.

Step 1: Log in to your Netflix account

Step 2: Go to the settings menu, at the top right, hover on the profile pic, or click the dropdown arrow

Step 3: Next select “Account”

Step 4: In the first section click on “Change Password” next to your login email address

Step 5: Type in your old password

Step 6: Choose a new secure password. Tick the box “Require all devices to sign in again with new password”

Step 8: Lastly, click “Save”

Some people still experience issues even after they have logged out of all their devices. Watch the following video for an add-on protection element to secure your account.

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